Tiaki
Ride
Staff Portal
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Tiaki
Ride
Staff Portal
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Main
📊
Overview
📆
Schedule
📋
All Bookings
💬
Staff Chat
Safety
🚨
Incident Reports
Reviews
⭐
All Reviews
🏠
Homepage Reviews
Website
✏️
Hero & About
🏛️
Why Us Pillars
🐎
Lessons & Pricing
🖼️
Gallery
❓
FAQ & Policies
🔗
Social & Contact
Admin
💰
Revenue
🐴
Team Page
👥
Staff Accounts
Account
⚙️
Settings
Overview
Recent Bookings
Name
Lesson
Date
Status
Lesson Schedule
Click a date to see who's riding that day
‹
›
Sun
Mon
Tue
Wed
Thu
Fri
Sat
New
Confirmed
Cancelled
Close ✕
Name
Lesson
Level
Status
All Bookings
Search, filter, and manage lesson bookings
Bookings
All
New
Confirmed
Cancelled
Name
Email
Phone
Level
Lesson
Date
Submitted
Status
All Reviews
Reply to reviews and control visibility
Homepage Reviews
Edit and manage the reviews that cycle on the public website
+ Add Review
Add Review
✕
Name *
Stars *
★★★★★ — 5 stars
★★★★☆ — 4 stars
★★★☆☆ — 3 stars
★★☆☆☆ — 2 stars
★☆☆☆☆ — 1 star
Date
Review text *
Staff reply
(shown publicly below the review)
Visibility on homepage
✅ Showing on homepage
⏳ Pending — not yet showing
❌ Hidden
Hero & About
Edit website content — changes go live immediately
💾 Save to Website
Hero
About
Contact
Header
Footer
Colours
Typography
Lessons & Pricing
Manage lesson offerings — prices update live on the website
+ Add Lesson
Gallery
Manage photos in the gallery — upload real photos or use emoji placeholders
+ Add Photo
FAQ & Policies
These Q&As appear in the FAQ section of the website
+ Add FAQ
Social & Contact
Social links and contact info shown across the site
💾 Save
Social Media Links
— leave blank to hide
📘 Facebook
📸 Instagram
🎵 TikTok
▶️ YouTube
🐦 X / Twitter
Contact Details
✉️ Primary Email
📞 Phone
📍 Address / Location
🕐 Opening Hours
Booking & Enquiry
Booking Email
— where booking forms are sent
Reply-To Name
Booking Confirmation Message
— shown to visitor after they submit
Site Status
Control whether the website is accepting bookings
Closed Message (shown to visitors when site is closed)
Save Message
Finances
Track income, expenses and see your net position at a glance
⬇ Export CSV
+ Add Transaction
All types
Income
Expense
All categories
Lesson fees
Camps / events
Merchandise
Other income
Feed & hay
Vet & farrier
Equipment
Repairs & maintenance
Insurance
Wages & contractors
Utilities
Other expense
All time
Date
Description
Category
Added by
Amount
Lesson Bookings — Estimated Revenue
⬇ Export CSV
Name
Lesson
Date
Price
Add Transaction
✕
💰 Income
💸 Expense
Date *
Amount (NZD) *
Description *
Category *
Select…
Lesson fees
Camps / events
Merchandise
Other income
Feed & hay
Vet & farrier
Equipment
Repairs & maintenance
Insurance
Wages & contractors
Utilities
Other expense
Payment method
—
Cash
Bank transfer
Card / Eftpos
Invoice
Other
Notes
Team Page
Manage the team members shown on the public website
+ Add Member
Staff Accounts
Manage login access for your team
+ Add Staff
Incident Reports
Log and track safety incidents, near misses and hazards
+ New Report
All types
Injury
Near Miss
Hazard
Property
Illness
Other
All severities
Low
Medium
High
Critical
All statuses
Open
Reviewing
Resolved
Notifications
Your alerts and notification preferences
Change Password
Update your login password
Current password
New password
Generate
Confirm new password
Update Password
Settings
Manage your profile, notifications and site configuration
Profile
Notifications
Security
Admin
Staff Chat
Team messages — type @ to mention someone, visible to all staff
Send
Why Us Pillars
Edit the three feature pillars shown on the homepage
💾 Save to Website
Pillar 1
Emoji / Icon
Heading
Description
Pillar 2
Emoji / Icon
Heading
Description
Pillar 3
Emoji / Icon
Heading
Description
Roles
Create and manage roles — each role defines a default set of permissions for staff accounts
+ Add Role
Add Staff Member
✕
Full Name
Username
Password
(leave blank to keep existing)
👁
Role
Permissions
Grant All
Clear All
Auto-set by role — customise per-person below if needed.
Add Team Member
✕
Full Name
Role / Title
(shown on website)
Bio (shown on hover)
Skills / Tags (comma-separated)
Avatar Emoji
(used when no photo is set)
Staff Portal Login
A staff account will be created automatically so this person can log in.
Username
Password
🎲
Profile Photo
🐴
📁 Choose Photo
✕ Remove
Recommended: square image, 400×400px minimum
Booking Details
✕
Add Role
✕
Role Name
Permissions
Grant All
Clear All
Changes apply immediately to all staff with this role.
Add Lesson
✕
Lesson Name
Type
Group
Private
Level / Audience
Emoji Icon
Description
Price
Unit
Add Gallery Photo
✕
Title
Category
Lessons
Horses
Events
Emoji (fallback if no photo)
Layout
Standard
Tall (double height)
Photo
🐎
📁 Choose Photo
✕ Remove
Add FAQ
✕
Question
Answer
Change My Password
✕
Current Password
New Password
🎲
Confirm New Password
🚨
New Incident Report
Private to staff — not visible to public
✕
1
Type
2
Who & Where
3
What Happened
4
Review
What kind of incident?
🤕
Injury
Person hurt
⚠️
Near Miss
Almost happened
🔺
Hazard
Risk spotted
🔧
Property
Damage / equipment
🤒
Illness
Sickness / health
📋
Other
Something else
How serious was it?
🟢
Low
Minor, no action needed
🟡
Medium
Monitor / minor action
🟠
High
Significant risk or injury
🔴
Critical
Serious / emergency
When did it happen?
Date & Time
*
Where on the property?
🏇
Arena
🐴
Stables
🌿
Paddock
🧰
Tack Room
🚗
Car Park
📍
Other
Who was involved?
Party type
Select…
🧑 Rider / student
🐴 Horse
👷 Staff member
👤 Visitor
🏗️ Property only
👥 Multiple parties
Name(s)
Witnesses
What happened?
*
Response & follow-up
Immediate action taken
Follow-up required
Review your report
🔒 Admin only — private
Status
Open — awaiting review
Reviewing — in progress
Resolved — closed
Admin notes
🚨